Who we are
We @ MedRCM are Technology Driven Healthcare Services experts specializing in Revenue Cycle Management Solutions. We put latest technology to work ensuring high performance standards combined with breach-proof security. MedRCM was formed out of a desire to create a Billing and Practice Management Company with a poise to deliver quality services.
MedRCM began serving physician practices and hospitals in 2008. Since then we are pioneering achievements, stability and business excellence in core RCM services like coding, charge posting, EOB/ERA posting, Accounts Receivable management. With time we have emerged as a technology partners in Data Analytics, PQRS & Meaningful Use for several Healthcare Providers. MedRCM is providing back office healthcare processing support for its business partners and fine-tuning the medical billing workflow and processes for over ten years.
The company employs specially trained individuals, providing customized billing, coding, provider education, compliance audits, practice management and consulting services in a complete multispeciality environment following both teaching and private practice guidelines. Our revenue cycle personnel are senior healthcare professionals responsible for the day to day activities and financial success of its providers. Through their proven success, MedRCM360 has made the commitment to assist other providers to achieve their highest level of revenue optimization and compliance in a cost-effective manner.
When you engage with MedRCM you’ll step into a world of expertise. With qualified professionals we are poised and ready to help reinvent and reenergize your revenue cycle, including integrating with your clinical functions to better serve patients and the community. When we work with you, we leverage our technology acumen to measure, streamline current processes and train your teams for enhanced revenues.
Vision and mission
Creating sustainable growth through innovative ideas and solutions. Our values are at the heart of our business reputation and are necessary to our continued accomplishments.
To construct, foster and fortify bridges between our patrons and their clientele by using inheritance and latest technologies and shifting focus from customer service to customer satisfaction.
Transparency, Cost Effective, Domain Expertise, High Quality & Production standards, In-House Training & Improvement Programs, Use of Best Technology, Employee Help Desk & On-going Employee Development Programs.
With the industry moving to complex, value-based payment models, you need a partner to help navigate to the next level. Let us show you how to manage from Patient-to-Payment, taking a holistic view of the entire revenue cycle to create an integrated, high-performing ecosystem.
Our in-depth healthcare industry expertise enables us to provide end-to-end solutions to successfully resolve our clients’ billing challenges, while embracing their overall business operations. MedRCM delivers a world-class infrastructure of highly skilled professionals, robust processes, and next generation workflow solutions. This makes us an ideal partner for our clients. When you need a revenue cycle management company, we are the best choice.
Technology & Data Driven
With Business Intelligence, Performance Metrics & Benchmarks
A 24/7 Operations
With Continued Improvement Focus & Customizable Solutions
With Transparency of Operations & Best Practices Approach
With HIPAA, Coding & Billing Regulations
With Highly Skilled & Trained Members taking Strong Ownership
We believe in giving you only the best & we believe in continued improvisation. Because we believe that, the only constant is distance. Some measure it. We bridge it.
MedRCM derives its strong maturity in execution through its focus on maintaining the highest quality standards across the organization. We achieve it through an adoption of best practices, established models and methodologies and an uncompromising approach to ensuring excellence in delivery.
We have developed an excellent Quality framework. We practice the principles of each of these models to ensure processes are delivered according to the Service Level Agreement (SLA).
Each of these standards have been designed not only to eliminate defects but also the root causes of defects in business processes in order to work towards greater efficiency, productivity and accuracy
We also have well established processes in place to regularly obtain feedback from our clients and their end customers. This is another critical element, which helps us measure and continuously improve our stated quality standards.
At MedRCM, our Human Resource section conducts widespread background checks on all new employees. Once the checks are confirmed only then the employees can access systems in our delivery centers with valid login IDs and passwords. A confidentiality agreement is signed by all employees at the time of joining the organization and employees are aware that they will be penalized for any security violation. At regular intervals, MedRCM conducts compliance training programs for all employees. This further ensures awareness and ethical work standards. By adopting the best practices approach to privacy and security, we are committed to delivering services and products that enable our clients to meet HIPAA requirements.
We have a full-time in-house information technology team that takes care of site hackers, assessing of potential threats to networks. The team ensures Physical security, network security, desktop and voice and data security.
We have a breach-proof secure work flow, where every employee login to cloud desktops via thin clients through a dedicated VPN tunnel and no data is stored on local computers/servers. A next generation firewall solution is installed on the internet gateway to monitor and block the unwanted incoming or outgoing traffic. We believe in continuous innovation and keep upgrading our systems and procedures to create best possible security.